Frequently Asked Questions

Everything you need to know about Ludovic Moissanite jewelry.

What is the quality of Ludovic Moissanite stones?

Every Ludovic Moissanite stone is hand-selected and carries a D-color grade with VVS1 clarity, ensuring maximum brilliance and fire that rivals traditional diamonds.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-14 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

Does my jewelry come with a warranty?

Yes, all Ludovic Moissanite jewelry includes a limited lifetime warranty covering the brilliance and color of the stone, as well as manufacturing defects.

Are your metals hypoallergenic?

Absolutely. We use high-quality 14K gold, 18K gold, and S925 Sterling Silver with rhodium plating to ensure all our pieces are safe for sensitive skin.

How should I care for my Moissanite jewelry?

To maintain its sparkle, clean your jewelry with warm water, mild dish soap, and a soft-bristled brush. Avoid harsh chemicals and store your pieces in the provided Ludovic pouch.